Answers after-hours and overflow calls, routes refill requests into your Rx queue, tells patients where their biologic prior auth stands, and books skin checks at the right speed. It never gives medical advice.
Try the live demoSee pricingIt captures the medication, pharmacy and last visit, flags stale visits and biologics or iPLEDGE meds, and drops a clean ticket in your Rx queue. Providers still approve every refill.
“Where's my Dupixent?” gets a plain-English stage update (records, submitted, decision, pharmacy) instead of a 6-minute call to your PA coordinator.
A scripted screen with no advice. Red flags go to the on-call line or 911. New or changing spots get a priority slot. Routine checks get booked.
Forward any line, from any carrier, after hours or when every line is busy. Patients get answers at 9 PM, and staff start the day with a sorted queue.
Medical vs. cosmetic, Mohs and biopsy follow-ups, new vs. established. Requests are structured for your PM system (ModMed EMA first).
Runs only on vendors that sign a BAA. No patient data touches the public demo.
Submission, follow-up and renewal reminders. Appeals are $60. Outsourced derm PA services charge $65 per biologic auth and $75 per appeal (ShepRx).
Start with one office's after-hours line. Keep your number and forward it. Judge us on calls answered, bookings captured and staff minutes saved.
Why $1,000: practice-grade AI receptionists that integrate with an EHR are listed at $995/mo (MedReception AI Professional) and from $1,000/mo (Talkie.ai). A front-desk hire costs from about $3,293/mo (Talkie's published comparison). Prices shown are proposed and may change before launch.
| Vendor | Published price | Derm / ModMed fit | BAA | Prior auth |
|---|---|---|---|---|
| DermLine (working name) | $1,000/office/mo; $50 per biologic PA | Built only for derm. ModMed EMA first. | Only BAA-signing vendors | Status line + PA desk |
| Talkie.ai | From $1,000/mo (~5,000 AI min), $0.20/min over; paid 90-day pilot | Multi-specialty incl. derm; scheduling and Rx refills inside ModMed EMA | Yes | Not offered |
| MedReception AI | $299 self-serve; $495 / $995 / $1,495 managed (500–2,000 min) | General medical; lists ModMed among live EHR links | Included | Not offered |
| Assort Health | Not published (quote) | Specialty care; ModMed SynapSYS partner with derm group customers | Ask vendor | Not offered |
| Dezy It (DIVA 360) | Not published | Derm/aesthetics; ModMed synapSYS Marketplace partner | Ask vendor | Not offered |
| MedReceptionist | $349/mo flat (500 min), $0.10/min over | General medical; no derm workflows | Included | Not offered |
| ShepRx | $50 standard / $65 biologic / $75 appeal per auth | PA service with derm experience; no phones | Yes | Core service |
Competitor prices are from each vendor's public page as checked Nov 10, 2026. “Ask vendor” means we found no BAA statement on the pages we read. Confirm current terms with each vendor.
Try the live demo. It runs at a made-up practice, Pinebrook Dermatology, with no real patients. Ask for a refill, check a prior-auth status, or report a changing mole, and watch the staff queue fill in.